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  Home :: Frequently Asked Questions

  Frequently Asked Questions

How long will it take before I receive my award?

At Powers Awards, our goal is to make sure you get your award in time for your presentation. Production time is 5 business days from the day your order is placed, however, if you are needing it sooner just ask us, we are here to accommodate our customers. Once we receive your order we will begin working on it immediately. For added convenience, we can even ship the award to you, or to your recipient. Please e-mail or call us for a shipping options and cost. As soon as your order is shipped, we will e-mail you the UPS tracking number.

How much is the engraving going to cost?

The engraving charge varies depending on the award. For instance, our trophies and resin awards can have 3 lines of engraving with approximately 25 characters on each line. Engraving on our glass and crystal awards, is also included in the price. For plaques and signage, engraving is $0.20 per letter, and for acrylic awards is $0.30 per letter.

You may add as much engraving as you like, the only limitation is the size of the award. A proof is available upon request.

What if I want to add a logo or have special instructions?

If we have your logo on file the cost is $3.75 for each. If we do not have your logo on file there is a one-time $40.00 set up fee or if you can provide us with black and white cameral ready artwork (EPS or PDF file) of your logo the set up fee will only be $20.00. E-mail all logos to artwork@powersawards.com. Please send good quality artwork because the image that you send will be the image we will use on your award. You may also send any special instructions that you have for your order to any of our e-mail addresses listed above. We will incorporate your ideas into the design of your award.

What if there is a problem or misspelled word?

Please e-mail us immediately. We will work with you to correct the problem. If there is a spelling error on a trophy, a new engraved plate will be sent to you immediately. Once the corrected plate arrives, just peel off the old plate and attach the new one. There is no need to send the trophy back to us. If the error is on glass, acrylic or a plaque, a new award will be shipped. Our goal is to ensure your satisfaction.

Why did the chicken cross the road?

To order his award from Powers Awards!

 
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